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CALL CENTER DESIGN AND IMPLEMENTATION From the analysis of the company´s mission and vision with relation to call centers to the actual set-up of the call center, our objective is to support and orient our clients with respect to this industry. Focal points include: -The definition of a call center -The benefits that call centers offer -Alternatives for utilizing a call center -Call center design -Technological aspects -Selection, training and retention of personnel If you are planning on opening a call center, call us or send us an e-mail and tell us about your project. |